Terms of use

TERMS OF USE AND OPERATION OF THE WEBSITE WWW.KENTROGIFTSHOP.GR

Last modified: 13.10.2020

The following terms and conditions (hereinafter "Terms of Use") will apply to the use of the online store located at www.kentrogiftshop.gr. (hereinafter referred to as "the Website"). Any user who enters and trades or uses the services of the online store (hereinafter referred to as "visitor" or "user" or & "customer" depending on whether he is limited to visiting only the store or places and orders and buys products) is considered to consent and

unreservedly accepts the following terms herein, without exception.

If a user does not agree with these terms, then he should not click, accept or otherwise agree to these Terms of Use and it is his responsibility not to continue the visit, to stop using the site as well as any transaction or use of the online store services.

1. General terms

The online store reserves the right to modify or revise freely, unilaterally and without notice the terms and conditions of use and transactions by the online store, whenever it deems necessary. We inform you that by posting only on this website, any new term, or modification or deletion of an existing term will take effect. Only the posting of terms on this site meets the conditions for informing users of any changes to the terms. Any invalidity of any of the terms of use of this site does not invalidate the rest. Contracts through the online store are drawn up in the Greek language and are governed by the applicable Greek and Community Legislation.

2. Information provided - Products

The store is committed to the accuracy, truth and completeness of the information provided in the online store, in terms of the identity of the Store, as well as the transactions provided through the online store. The store, in the context of good faith, is not responsible and is not bound by electronic data entries made by mistake / inadvertence during the common experience and is entitled to correct them whenever it realizes their existence.

3. Limitation of liability

The online store www.kentrogiftshop.gr provides the Content (eg information, names, photos, illustrations), products and services available through the website exactly as they are.

The Store in the context of its transactions from the online store is not responsible and is not subject to compensation for any damage or loss arising from the cancellation of orders, non-execution or delay in their execution, for any reason. It does not guarantee the availability of the products displayed in the online store, but informs based on the observed data about the availability or not of the interested customer and undertakes in case of change of these data, to inform the customers in time about the unavailability and in this case bears no further responsibility.

In no case is the Store liable or criminally liable for any damage (positive, special or negative, which indicatively and not restrictively, divisively and / or cumulatively consists in loss of profits, data, lost profits, monetary satisfaction, etc.) that may a visitor to the online store or a third party due to a reason related to the operation or not and / or the use of the website and / or inability to provide services and / or products and / or information available from him and / or from any permitted third party interventions in products and / or services and / or information available through it.

4. User Responsibility

The use of the website must be done exclusively for legal purposes and in a way that does not restrict or impede its use by third parties. The visitor is obliged to use the website in accordance with the law, good manners and these terms, and not to perform acts or omissions that may cause damage or malfunction to it, affect or endanger the provision of services of the Website and the Online Store.

5. Copyright

The copyright of the Content (eg images, information, data) and the Services of the website www.kentrogiftshop.gr that have been entered in the Network, are protected by Greek, EU and international copyright laws.

It is prohibited to copy, distribute, transfer, process, resell, create a productive product or mislead the public about the actual provider of the content of the website. Any playback, reissue, upload the announcement, dissemination or transmission or any other use of the content in any way or means for commercial or other purposes is permitted only with the prior written permission of the Store or any other copyright holder.

6. Cookies

 The website uses cookies and related technologies (trackers) to identify the user when selecting certain services and subpages of the website only with the explicit consent of the user, which is done by activating the corresponding option when entering his data on the above websites . Exceptionally, the website uses the following cookies, without the consent of the user, which are considered technically necessary to make the connection to the website and / or to provide the internet service requested by the user. These are:

• to identify and / or retain content that the user enters during a link to the website throughout the link

• to connect the user to services that require authentication

• for user safety

• to maintain the user's choices regarding the presentation of the website, e.g. select language, save search history

The user can choose through the browser he uses (browser), not to save the new cookies. In case the user chooses not to save the cookies, there is a possibility that he will not be able to use some services of the website. At the same time, the website confirms that cookies do not store or transfer sensitive personal information. The only information the website retains is the user password so that it can automatically identify the user on future visits.

The Store provides consumers with the opportunity to choose whether they wish to send advertising messages and any kind of newsletters and in case of acceptance have the opportunity to freely withdraw their consent and the Store has the obligation not to re-send new promotional messages and any kind of newsletters henceforth (unless re-consent or statutory provisions are met)

7. Third Party Websites

This website may contain references to third party websites. Www.kentrogiftshop.gr is not responsible for the content of these pages as well as for any damage resulting from their use, as the visitor has access to them at his own risk.

8. Personal data

For the use of the Online Store, but also for the conduct of purchases through the Online Store, it is necessary for the consumer to disclose some of his personal data. The information that will usually be requested is the full name, address, shipping address of the products for sale, telephone number, email address, etc. and in case he chooses as a method of payment the payment by credit card, the details of the credit / debit card, which, however, are not collected by our Branch but are immediately registered in a secure environment of the cooperating National Bank. The personal data of the user can be requested either during the registration as a user in the services of the Online Store and for the completion of an Order, or for the sending of a newsletter (“newsletter”) regarding our news and offers.

By registering the e-mail address (e-mail) the Consumer accepts that all the necessary notifications for the completion of his order can be made to the declared e-mail address. At each stage of personal data collection we will seek the Consumer Consent for the collection, use and storage of his personal data, in accordance with applicable national and Community Legislation.

Our Store constantly informs Consumers about their rights regarding the personal data collected at each stage that they may be collected. The Consumer has the right to information, the right of access, the right to correct the data held, the right to delete it, the right to request the processing of the data and the right to request their portability, where this can be applied on a case by case basis. (no.33-35 L.4624 / 2019). The Consumer also has the rights of objection and objection in accordance with applicable law. Our Store in no case distributes personal data of Users / Consumers to third parties, unless required by applicable law.

We inform the Users that the postal address and the contact telephone number will be used by the Courier Store that we work with to deliver their order. The email address of the Users, who have given us with the express consent of us to process their data within the legal purposes, will be used to send the informative newsletters of our Online Store, while their download can be stopped at any time, through the page of his account or by sending us an email to info @ kentrogiftshop.gr. Our Store guarantees that it will delete your contact details from the contact lists and you will not receive an update for this purpose again (informative-promotional actions).

9. Order - Buy Products

When the purchase contract is concluded with the Store: During the purchase and the completion of the respective order, the Consumer is guided step by step by the automatic instructions of the system. Each order will be archived in our databases for as long as necessary for the execution of the contract of sale between us, unless otherwise provided by law or the Consumer has given us his consent for further processing of the personal data he notifies us. Upon completion of the order, an email will be sent to the User, which will certify the receipt / receipt of the order from the Store. From this point the purchase contract is concluded with the Store.

We also reserve the right to contact you by phone to confirm the order if necessary. Before completing the order you will have the opportunity to check your order and correct it.

All orders submitted are subject to approval by the Store. It is at the Discretion of the Store to refuse the order, for

the following reasons:

(a) If the Products seen by the Consumer on the Website are no longer available.

(b) If we have not been able to obtain payment approval.

(c) If there is an error in the presentation of the Products on the Website, such as an invoicing error or an error in the description.

After completing the order of each Consumer, we will send an e-mail (e-mail) to confirm receipt of the order, with the order number and details of the Products you wish to buy, as well as the details of the courier service that will deliver to you products.

10. Limitations of liability in case of incorrect price or incorrect shipment:

a) In the context of good faith and transactional ethics, the Store is not obliged to accept orders and conclude the sale of Products that, due to typographical or computer error, appear in the Online Store with an incorrect price, ie lower or higher than the one valid for the due time. In case such an error in the price is found in the order, but only in a part of the ordered Products, then the order is valid and executed normally for the other Products and is considered incomplete for the Products in which the error was found.

b) In case of incorrect shipment of non-ordered Products, their unconditional receipt or failure to inform the Store and return of the Products can not be considered as consent, acceptance or declaration of intent to purchase them. In case a return is requested by the Store and you on your part are late to return these Products for more than seven (7) calendar days then your refusal constitutes a statement of intent to purchase the Products, the order is considered confirmed and you have to pay their value.

11. Prices of Sold Products

The prices listed next to each Product as a final price include the respective legal VAT.

12. Return policy - Right of withdrawal from distance contracts (Law 2251/1994)

Customer has the following alternatives: Replacement: Our online store will do our best to replace the product returned by Customer whether this product is defective (same code, resizable or color) or sent incorrectly code. For the best possible service, we suggest, within 3 working days from the date of receipt, the Customer to inform either by phone or via e-mail about his desire to be replaced. In case the replacement is not possible due to the unavailability of the requested product, we will contact the Customer, in order to offer him alternatives.

Refund: The consumer has the right to withdraw unjustifiably within fourteen (14) calendar days from the date of receipt of the Product, returning the product to its original state to Us, without incurring any costs other than the cost of returning the Product.

The product should be returned exactly in the excellent condition received by the Consumer. In particular, the returned Product should not have been used, should be in excellent condition, just before sale, in its full original packaging and with all the contents of the original packaging. In addition, in order for the return of the Product to be accepted, it must be accompanied by the original purchase document (retail receipt).

In case the product is returned due to a defect or due to an error on the part of the Website when ordering, the cost of returning the product is borne by the Store. In case the Customer withdraws from the contract and returns the Product (s), the costs of returning the Product are borne by the Customer. In any case, our Store undertakes to return any shipping costs incurred by the Customer during the initial purchase of the Product.

In case the products are returned damaged or incomplete, the Store has the right to request compensation from the customer, the amount of which will be determined by the condition of the products and is entitled to unilaterally and without any other total or partial set-off of his claim. against the customer. If the consumer exercises the right of withdrawal, before the withdrawal period expires, the consumer must inform us of his decision to withdraw

(a) may either notify this fact in writing by completing the relevant form here and submitting it in the following ways:

1. at the email address: info@kentrogiftshop.gr.

2. or at the postal address of the Store: Vassilios Balkou no. 18, Preveza, PC 48100.

In these cases, the Store immediately notifies the consumer confirmation of receipt of this withdrawal on a fixed medium. b) make any other clear statement presenting his decision to withdraw from the contract, such as a telephone briefing. The Store is obliged to confirm in writing the receipt of the withdrawal statement as soon as it is received.

In case of exercise of the right of withdrawal by the consumer according to the above, the Store reimburses any payment received from the consumer, without undue delay and definitely within 14 calendar days from the day on which it was informed of the consumer's decision to withdraw from the contract. .

The Store may withhold a refund until the goods are returned or the consumer provides proof that he has returned the goods, whichever comes first.

In case of product return, the Consumer will be informed via email (e-mail) about the refund as follows:

a) in case the payment has been made either by credit card or by deposit in a bank account mentioned in the "Payment Methods" of our website: The money will either be credited to the debit / credit card used by the Consumer during the transaction or by transfer in the bank account he indicated when depositing the money or notifying us later.

b) in case the payment has been made by cash on delivery: The money will be credited to the bank account that will indicate to us for this purpose after contacting our store at tel. 2682022370 or sending an email.

Exceptions to the right of withdrawal

The right of withdrawal for distance and out-of-store contracts is not valid in the following cases:

(a) the supply of goods manufactured to the specifications of the consumer or of specially customized products

b) the supply of sealed goods which are not suitable for return, for reasons of health protection or for reasons of hygiene, and which have been unsealed after delivery (such as underwear, underwear, swimwear, earrings, etc.)

13. Returns of Defective Products

In case you consider that the product you ordered does not comply, at the time of delivery, with the terms of the Contract, you should contact us immediately by e-mail, describing in detail the product and its defect, or by calling us at 2682022370 and we will give you instructions for further actions. You must return the product together with the receipt you received upon delivery of the product. We will carefully review the returned product and notify you via email within a reasonable time if you are entitled to a refund or replacement (if any). The refund or replacement of the product will be made as soon as possible and, in any case, within 14 days from the day we will confirm by e-mail that you are entitled to a refund or replacement of the defective product.

In the case of defective products, the amount paid will be refunded in full, including shipping costs and any other reasonable costs incurred in returning the product. Your refund will be made using the same method of payment at the time of purchase.

Your legal rights under applicable law are not affected.

14. Various Provisions

The online store www.kentrogiftshop.gr makes every effort for the good operation of its website, but does not guarantee that the operations of the website or servers will be uninterrupted or without any kind of error, free of viruses or other similar elements.

The online store reserves the right to change the prices of the products as they are formed daily based on the price lists of the suppliers and the exchange rates of the currencies, whenever it deems necessary and without prior notice, only by announcing them through its website. The final price of a product is formed on the day of its invoicing.

Any omission, by our Store, to impose any of these terms, will not constitute a waiver of them or the right of our Store to impose any of these terms at a later stage. Any person who is not a party to these terms will have no right to enforce any provision of these terms.

14. Applicable Law - Disputes

Regardless of the city or country from which you enter this Website, the present terms and your use of the services of our online store, subject to any different provision by law, are regulated in accordance with the applicable laws of Greece and European Regulations, and any disputes that may arise under this with our Store, will fall under the jurisdiction of the Courts of Preveza.

For out-of-court settlement of the dispute, you can contact the competent bodies for out-of-court settlement of consumer disputes, e.g. at the General Secretariat for Consumer Affairs of the Ministry of Development and Competitiveness (Kanigos Square, 10181, Athens, www.mindevgov.gr, tel .: 1520, fax: 2103829640), to the Consumer Ombudsman (www.synigoroskatanaloti.gr, 144 Alexandras Ave. 114 71, Athens, tel .: 2106460862, fax: 2106460414), to the Committees for Amicable Settlement of consumer disputes (article 11 of law 2251/1994) located in the local Municipalities of the country.

This Website is an online store selling products via the Internet (hereinafter referred to as the "Online Store") created and operated by the sole proprietorship "Evdokia Ganala" (hereinafter "We" or "Store"), with Tax Identification Number: 066322300 Tax Office of PREVEZA and no. chamber  000117150449000, e-mail address: info@kentrogiftshop.gr and Contact Person Ms. Eudokia Ganala.